Privacy Policy

Your information when you shop with StageLumo

StageLumo is operated by 香港荧光科技有限公司 (English translation: Hong Kong Fluorescence Technology Limited). This page explains how information is used in connection with our Shopify-powered store and customer support.

Information involved

When you order or contact us, we receive information such as your name, email, delivery and billing addresses, telephone number, order details and the messages or files you send. Checkout payment information is handled by the payment providers available for your order.

Shopify and services involved in running the store may process device, browser, IP address, browsing and cookie information when you visit or shop.

How information is used & shared

We use order and contact information to process purchases, arrange payment and delivery, communicate about orders, and handle returns, warranty requests and customer questions. Relevant information is shared with Shopify and providers involved in payment processing, order fulfilment, shipping and store operation.

Information may also be used to help prevent fraud, maintain records, resolve disputes and meet applicable legal obligations. Service providers may process information in countries other than your own.

Cookies & marketing choices

Cookies and similar technologies support store functions, such as the shopping cart and checkout. Other uses depend on the services and privacy settings in operation. You can manage cookies through your browser; blocking some cookies may affect store functions. Where the store displays privacy choices, you can use those controls.

You can unsubscribe from marketing emails using the link in the email or contact us to change your marketing preferences. Order and support messages may still be needed to service your purchase.

Retention & your rights

Information is retained as needed for the purposes described here, including order support, business records and legal obligations. Depending on where you live, you may have rights to access, correct or delete personal information, obtain a copy, or object to or restrict certain uses. Email us to make a request. We may need to verify your identity before responding; some records may need to be retained.

For information about Shopify’s own processing and privacy controls, see Shopify’s privacy policy and Shopify’s privacy portal.

Contact & updates

For a privacy question or request, email stagelumo@gmail.com. We may update this page when our practices change.

Company & contact

StageLumo is operated by 香港荧光科技有限公司 (English translation: Hong Kong Fluorescence Technology Limited).

Business address:
Room D07, 8/F, Phase 2, Kai Tak Factory Building, 99 King Fuk Street, San Po Kong, Hong Kong

Email: stagelumo@gmail.com