Shipping & Delivery

Free shipping. Taxes and duties included.

StageLumo offers free shipping, with taxes and import duties included in the price. Orders may ship from Shenzhen or available US and German warehouse stock. The dispatch location depends on the selected product, variant and stock availability.

Estimated delivery

• US warehouse → United States: 4–7 business days.
• German warehouse → Germany: 2–7 business days.
• Other European destinations: 7–10 business days for eligible overseas-warehouse stock.
• Other products / standard delivery: 10–15 business days, free of charge.

These are estimates, not guaranteed arrival dates. Confirm the dispatch location and timing for your product before ordering for an event.

Planning around an event date?

Email stagelumo@gmail.com with the product link, selected variant, destination and required arrival date before ordering. Custom-logo work or other customization may require additional preparation; confirm the schedule for your order.

Order support

For dispatch or tracking questions, contact stagelumo@gmail.com with your order number. Shipping is free, and taxes and import duties are included in the price.